Table of Contents
Netflow Privacy Policy
Effective Date: May 9, 2025
Your privacy matters. This Privacy Policy explains how Netflow (”we,” ”us”) collects, uses, and protects your personal information.
1. Information We Collect
- Account Information: Name, email, password, and billing info
- Usage Data: Interactions with the platform, logs, analytics
- Content Data: Files, workflows, prompts, and outputs
- Device Information: IP address, browser type, cookies
2. How We Use Your Information
We use the data to:
- Provide, improve, and secure our Services
- Analyze usage trends and optimize performance
- Communicate with you about updates or support
- Ensure compliance with our Terms of Service
4. AI Processing
Some features involve AI models processing your data. We do not use your private data to train public models. Enterprise clients may request that data be processed in isolated, ephemeral environments.
6. Data Retention
We retain personal and workflow data as long as your account is active or as needed to fulfill legal obligations. You can request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your data
- Restrict or object to data processing
- Export your data in a machine-readable format
To exercise these rights, contact: privacy@netflow.ai
8. Security
We implement industry-standard security measures, including encryption at rest and in transit, role-based access controls, and regular audits. However, no system is 100% secure.
9. International Users
If you are located outside Iran, be aware that your information will be processed in accordance with Iranian law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or the platform.